Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it.

To start a return, you can contact us at orders@usedbikes.shop.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how to send your package. Please do not send items back to us without contacting us. 

We charge $75 for a return shipping label or you can return a bike to any Conte's Bike Shop location. 

You can always contact us at orders@usedbikes.shop by using our contact us link.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at orders@usedbikes.shop.